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Birchgrove Surgery
2023-06-27
Person
1
5
0
27th June 2023
The GPs can - with one exception - be good, and at times have been very impressive. But the organisation is poor. It is very frustrating trying ton get an appointment, in a system that incentivises one to claim that things are urgent. Overall, one has the impression that patients are an interruption to the surgery's activity.
Suggested improvements
You could have a better appointments system. If I call and there are no routine appointments, but there are urgent ones, am I supposed to say that a routine matter is, in fact, urgent?