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Written by a patient
3rd March 2017


It took me a week to get an appointment with a GP, because you can't book in advance. Finally I got through on Wednesday and got an appointment for today, but last night I got a voicemail to say sorry we have had to cancel because gp is off sick. I realise that even doctors are ill sometimes and this can't be helped, so as instructed I rang this morning to rearrange. After being in a queue for 50 minutes I had to hang up the call. I had also been calling both surgeries from my mobile while in the queue from my landline in the hope that one would be answered. I finally got through to assarts at 10.30, just to have the phonecall cut off! Seriously considering changing my GP now as getting the phone answered is a joke, and getting an appointment to see a Doctor is just too difficult....

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