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Bilborough Medical Centre 2022-07-25 Person 1 5 0

I telephoned today at 8am for an appointment to see the doctor. I eventually managed to speak to a male receptionist at 8.15am,. I told him that I had an acute pain all the way down my right leg and had had it for about a week but that it was getting worse and worse every day - that I could not sleep because of the pain - and that I had also lost 2 stone in weight over the past 3 months for no apparent reason etc. I asked for an appointment to see the doctor today - but was told that no appointments were available - which surprised me as I had been previously told that if I telephoned at 8am an appointment would be made for that day.

The male receptionist could have spoken louder and more clearly - and should have given me an appointment to see the doctor today.