Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT
931
reviews
Reviews
Recommend
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Appointment
Beversbrook Medical Centre
2015-06-12
Person
3
5
0
Written by a patient
Written by a patient 12th June 2015
On 12th June I tried to get an appointment but the first available appointment was 2nd July. This is not acceptable.
Beversbrook Medical Centre
2015-06-12
Person
5
5
0
Written by a patient
Written by a patient 12th June 2015
We are very happy with all the services provided at present but I would like a Chiropodist and Chiropractor available in the surgery.
Beversbrook Medical Centre
2015-06-05
Person
4
5
0
Written by a patient
Written by a patient 5th June 2015
As with most surgeries getting an appointment within 48 hours is difficult unless it's an emergency - only way to help this is employing more doctors and lengthening surgery hours, but I realise this is nigh on impossible.
Beversbrook Medical Centre
2015-06-01
Person
4
5
0
Written by a patient
Written by a patient 1st June 2015
It was a lovely to be told how many patients were in front of me to see my Dr.
Beversbrook Medical Centre
2015-05-27
Person
3
5
0
Written by a patient
Written by a patient 27th May 2015
I had to wait 2 weeks to get an appointment, no early or late appointments on offer. Lookin on line now no doctors appointments until 4 June, (4 slots) the n nothing until 9 June!
8th June 2015
Response from Beversbrook Medical Centre
Thank you for your feedback - which is very helpful. I am sorry to hear that you had to wait two weeks for an appointment. Unfortunately, we are at present experiencing a high demand for our services and have limited availability of GPs due to staff shortages and annual leave, especially during popular times such as beginning or end of the day. We are working hard to try and relieve the situation by employing locums, when they are available, and by utilising the skills of our Lead Nurse Practitioner, Emma Satchell. Emma runs a nurse triage clinic and can either call you back to discuss your symptoms or see you in Surgery. Of course if you do need a GP appointment more urgently you can call us on 01249 821831 with the details and we can arrange for either a GP to call you back the same day to discuss your symptoms and arrange to see you in clinic if appropriate. In the meantime, thank you for patience in this matter and please do not hesitate to contact me on 01249 821831 or e-mail me at emmybutcher@nhs.net should you wish to discuss this or any other issue further. Many thanks, Emmy Butcher, Practice Manager
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