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Written by a patient
5th February 2017


I joined this surgery last year and have been really happy with the service overall. The receptionists aren't always overly friendly (they are all nice) but are very efficient at getting you checked in and booking appointments. The doctor I had was really lovely and genuinely seemed to care about my health. I also had a blood test taken but a very serious man who again was super efficient and I didn't feel a thing! A nurse I saw at a later date was also extremely helpful and great at her job. I did have to wait quite a while for my test results which was a little stressful as they can only ring you during certain times. I happened to miss the call during my 5 minute cycle commute home and so had to wait another week as the practice had closed and she wouldn't be able to call until her next slot the following week. I think a second attempt to contact me or a number to call back on would have been good as I was a little concerned. Overall though it is a friendly practice and the doctors/nurses I have had have all been really good, helpful and thorough. Nice and clean and modern hand I would definitely recommend it.

Recommend
Involvement
Cleanliness
Staff
Appointment