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Beechwood Surgery 2020-11-10 Person 1 5 0

Have had two letters to get a smear test but it's impossible to get through. I have rung 15/20 + times this time and it just hangs up straight away. Have tried at different times and days. It was the same when trying to get an urgent appointment for my daughter. After constantly trying for an hour, we were put on hold for another 40 minutes. I have to work and can't spend all day on the phone so I guess I'll get another letter through soon.

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