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Beech House Medical Centre
2015-08-10
Person
2
5
0
Written by a patient
Written by a patient 10th August 2015
I had to wait 25 days for a non urgent appointment. I rarely use the surgery but over the last few years three weeks has been the usual amount of time I can book in advance. There is no list of GP's in sight and you are not offered a choice. As I have developed a chronic condition in the last 2 years I would like to form a relationship with one person to help me cope otherwise I feel like I'm just a number at a checkout. In those 2 years I have only been to the surgery 4 or 5 times so its not as if I'm pestering the service.
I appreciate the receptionists have a hard job but they always appear unaccommodating with a "this is what we've got, take it or leave it" attitude.
It certainly is a good tactic for keeping folk away but I tend to procrastinate before contacting them as I know to get an appointment will be hard and I'll be made to feel a nuisance.