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Complete waste of time ,more chance of winning lottery than getting an appointment,rang 4 days on the run at 8 am to try and get appointment even though I was number 12 in the phone queue they run out of appointments when I eventually got through,no one ever answers the phone if you ring any other time,still haven't got even a phone appointment,I will be changing to a different practice as soon as I can,I can't stress enough how unhelpful they have beeb