Share review of Battlefield Road Surgery

Battlefield Road Surgery 2021-10-01 Person 2 5 0

Been at this surgery for decades. Constantly been misdiagnosed, dismissed incorrectly, wrong prescriptions being issued, being fed incorrect info, constant mess ups (putting it nicely) by reception and GPs and no one takes accountability. Receptionists just blame GPs even if they're at fault. Doesn't seem like a team. You just get excuses rather than apologising and admitting they made a mistake and improving the issues the have. And the worst is the manager who is a vile, horrid, and unprofessional man who gaslights, and when you call him out on it (the first time I complained after decades of putting up with incompetence) you get a letter saying you've been deregistered from the surgery. Talk about abuse of power.

Get rid of your disgusting manager, better reception staff and up to date training for gps