Share review of Barking Medical Group Practice

Barking Medical Group Practice 2021-10-11 Person 1 5 0

Receptionists show no compassion or empathy towards their patients. It is almost impossible to get through to make an appointment. Doctors do not call back after e consultation submitted. I receive text advising to phone and make an appointment - this is not helpful as the reason for submitting an e consultation is because I cannot ge through on the phone.

Further training for reception staff. Doctors following up e consultation submission with a phone consultation or in person consultation.