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Ballyclare Group Practice
2019-04-17
Person
2
5
0
Written by a patient
Written by a patient 17th April 2019
Didn't want any of the options available on the phone line so had to keeping pressing 4 for general enquiries - waited 15 minutes and still no one answered. Even when a hospital consultant was trying to contact a GP regarding my husband's care, couldn't get a reply. Appointments line only open for a couple of hours each day, same with repeat prescriptions. No routine preventative check-ups re Well Man or Well Woman and little or non-existent patient care. If I could go to any other surgery I certainly would.