Avisford Medical Group

Avisford Medical Group 2024-05-10 Person 4 5 0

Often waiting on the phone line- recently for 1 hour 5 min! Can normally get appointments but these are for future dates, haven’t had to try and book same day - which I hear can be problematic.

The reception staff are always helpful it’s just waiting on the phone line that is irksome.

Avisford Medical Group 2024-05-09 Person 3 5 0

Difficult to know which requests should be made for the same day via early morning phone, or which can be dealt with later. Apptmts requested later always seem to be too many days ahead.

I would appreciate more info about current doctors. Perhaps online.

Avisford Medical Group 2024-05-09 Person 3 5 0

If you are not feeling good it’s a struggle to have to sit on a telephone queue for 30 minutes or so

Nothing to add

Avisford Medical Group 2024-05-09 Person 5 5 0

Excellent care given on both appointments

Nothing

Avisford Medical Group 2024-05-09 Person 5 5 0

I waited all of 15 seconds before I was called through by my nurse. She was exceptionally jovial and friendly and did what needed to be done very professionally too.

Nothing. All good.