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Asplands Medical Centre
2018-02-16
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Written by a patient
16th February 2018
I called to ask for an emergency appointment. After having to explain to a receptionist why I felt I warranted such a coveted space, I was given an appointment with one of the nurses in Woburn Sands. She was lovely, however, as soon as I explained why I was there she immediately got me an appointment with a doctor ( at the Woburn practice). Two hours and a very uncomfortable journey later I was back home with treatment. The care I received from the nurse, doctor and healthcare assistant was wonderful, it's just a shame that the medically untrained receptionist took it upon herself to make a medical decision; leading to two emergency appointments being used, so denying another patient the opportunity to see someone.