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Asplands Medical Centre
2019-12-09
Person
1
5
0
Written by a patient
Written by a patient 9th December 2019
This surgery is struggling with their Reception staff. So sick of listening to hold music I recorded 189 attempts to call at 8:30am for an (emergency) on the day appointment, when you get through the reception staff clearly can’t cope and are rude in particular Karen Green, she has an awful attitude towards patients on a face to face basis and over the phone. If you do manage to get an appointment there is no flexibility on the time it’s a “take this one or go elsewhere attitude” from the reception staff! How people who work manage to see a doctors is impossible. This is applied even for routine appointments not emergencies.