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Ashlea Medical Practice - Linden House
2023-09-26
Person
4
5
0
26th September 2023
Contact through th website or by phone is terrible.
I have been tryoingto get the results of a blood test. It seems impossible to do and being caller number 1 in a queue for over 40 minutes suggests no-one is actually answering the phone.
Accepting that the website doesn't work, surely bettetr communication arrangements should be made.
It is the one area that really lets the surgery down as in all other areas, they are great.
Suggested improvements
Improve your communication methods or get the website fixed so that emails can be sent.