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Written by a patient
10th January 2020


Linden House is an excellent surgery and all the Doctors, nurses and personnel that I have come in contact with are friendly, courteous, helpful and kind. I have been a patient at this surgery for 40 years and I have never had reason to complain about any of the staff. However, in recent years it has become quite difficult to get an appointment with a doctor/nurse of choice. If my appointment is a one-off then this is not a problem but if the appointment leads to investigations and a return appointment then this is where the difficulty lies. For the patient going back to the original doctor is much easier than going to a different doctor and explaining from the beginning what is going on. As a result appointment times are being overrun and there is a danger of details being missed or forgotten with each telling. This is not a complaint against the surgery but a complaint against the politicians who have been repeatedly penny pinching with the NHS. I would always reccomend this surgery unless the person is wealthy enough to go privately.

Recommend
Involvement
Cleanliness
Staff
Appointment