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Ash Vale Health Centre 2018-02-13 Person 3 5 0

My experience with Ash Vale Health Centre for the past 10/11 years has been good. I think the new system of booking to speak/see a dr is working well as I think the process is efficient. However, I do question my most recent experience which has sadly occurred over the past week. I think that there needs to be improved and better communication with the community staff and patients, in this case, midwifes. At a time when women are quite vulnerable and isolated at the early stages of pregnancy, and who are going through some worrying symptoms and perhaps (in my case) having complications with symptoms of an infection, we should have the opportunity to speak to the midwifes we know and trust. I requested to reception if I could get a community midwife to call me but was met with info to call the hospital number. At the time I didn’t think my symptoms were concerning enough so wished to speak to the team I knew from previous pregnancies, but did as I was told. No background info the midwife I spoke to just told me to rest, dissatisfied with this, I called for GP help who saw me and listened and told me I had an infection. However, this was only based on a sample test, not further testing or checks. As a result of no improvements I went through the hospital route and was in fact having another miscarriage. The whole process ended up being much slower and more painful, ending in surgery today. Although I cannot fault the support of Frimley Park, I wished I’d had earlier chats and acted upon feedback from midwives that I knew to speed the process up? I respect that this is perhaps an isolated scenario and a very recent situation. However, I wanted to feedback and question the line of communication for future women in this scenario. As this is needed t my first rat experience if miscarriage I do think there should be more support on offer?