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Ash Vale Health Centre 2017-06-09 Person 3 5 0

Disgusted in how I am left waiting by a specific doctor for over 30 minutes each time I have an appointment. Also disgusted in how a young lady was left crying in the reception because the surgery lost her urine sample and pretty much blamed her for it. The receptionist was not sympathetic in the slightest. She has a 3 month baby at home and had to leave him to come and get her urine tested again. She knew full well she had an infection but was left waiting ages and nobody would give her help to get on her way home. I am disgusted in her treatment from the moment I saw her speak to reception. My sister intervened and gave her tissues. This is not how it should be.