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Written by a patient
16th January 2015


I've been on this clincs register for 13 years, if there was another one in the area , I'd have moved, I've had a rascist remark from one doctor , one who was so rude I thought the person with me was going to have a fit. I've only seen one Dr at this surgery who is worthy of being called a Gp, and that is Dr MacGilvary, but getting an app with this man, is like winning the lottery, if you get the others, your stuffed. You might as well self diagnose, the doctors just sit there and say, 'well what do you want me to do about it? They have 13.000 patients on their register and don't want to expand, which is a shame as getting an appointment is usually a four week wait, it also can be 6 weeks. The area needs at least one more surgery in order to meet the needs of the area, but it also requires decent compassionate doctors, who actually care. This lot have become complacent, one lady doctor has left who actually did care , but I think it became too much for her, she was off sick a lot, probably depressed with her job with colleagues who spent most of their time doing very little to really help their patients. Just because you have the certificate does not make you a good doctor, you can't study for that!. By the way their phones are on silent from first thing In the morning and you will only get an app if you actually go to the surgery at that time. That's why you can't get through till 9.30 onwards.

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