Ardblair Medical Practice 2018-03-20 Person 1 5 0

I am now a former patient having joined the other practice in Blairgowrie. trying to get and appointment at this practice is a disgrace. You are interrogated on the phone by the receptionist ( not their fault as I imagine that they have been instructed to do so ) for them to try and make a decision as to whether you should see a doctor or the nurse ( I did not realise that receptionists were medically qualified to make such an assessment ). In my last dealings with the practice I had to deal with the nurse practitioner on the phone. I had a small operation on my finger and wanted a doctor to assess how it was progressing and whether it was advisable to go back to work as I do manual labour. She wanted me to self assess myself and I had to argue with her to get an appointment. I complained to the practice manager who stated that what they were offering was the "gold" standard of service to patients!!! When I stated that other people I spoke to were also complaining about the service ( as can be borne out by other comments posted here ) he stated that he did not care what the people of Blairgowrie thought!! This is obviously a very caring practice.