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Ambrose Avenue Group Practice
2018-05-12
Person
1
5
0
Written by a carer
Written by a carer 12th May 2018
On behalf of a client John Riddett.
This gentleman has mild to moderate learning disability and poor mobility. He has had numerous test in Feb 2018 including an ECG. This man is still experiencing swollen legs and feet and at times shortness of breath. We have been waiting for a meds review and results of his test. Dr pinto had agreed to do a home visit after a lengthy conversation about Arthur health. Dr Pinto agreed he needed to be seen ASAP due to his ECG. Dr pinto didn’t turn up on the 3rd May 2018. Another appointment for a home visit had been arranged after much encouragement by staff for the 11th May. Both appoinents were crucial for JR. Doctor failed to turn up.
With this information I have given JR a list of options to contact CQC and NHS England as I feel he is being neglected by the surgery! When staff called to get another visit reception would t give an appointment! Said they didn’t have any !! When asked to come out they said he can walk!! This is extremely poor and negligent on the surgery behalf. This man is 68 years old poor mobility. He had been promised 2 home visit to discuss his result from Over two months ago. I am totally appalled by the lack of care your surgery hasn’t afforded Arthur.