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Almondsbury Surgery 2015-02-23 Person 5 5 0

I'm extremely lucky insofar as I don't go to the doctors frequently but I've been there very recently and there's something different about the place. I've always found the surgery to be very well run, easy to get an appointment etc. There are a couple of new receptionists who seem very friendly and approachable which seems to have impacted on the receptionists who have been there a long time and who may have been described in the past as rather daunting and unapproachable. This all makes for a much friendlier, familiar atmosphere. The Phlebotomist Jane is not only good at getting blood out of invisible veins, but she's friendly, smiley and welcoming and knows a lot of people in the community. I had a problem setting up the new online booking service and a simple telephone call to the surgery was all that was needed to sort it out, thank you. Please don't do away with the walk-in surgeries though. It is such a great system and would be a very different story if we all had to phone or go online to make our appointments. I feel we are more fortunate in that respect than other parts of the country. Finally, I love all the artwork from the local artists and please can we have Radio 2 back to listen to? Thanks to everyone, you're doing a great job and I feel in very good hands.