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Albion Street Surgery
2018-03-16
Person
1
5
0
Written by a patient
Written by a patient 16th March 2018
This surgery is intrusive with receptionists asking about the ailment. This should not be allowed. It is also unacceptable that a person should have to wait a month for an appointment to have treatment with a nurse. The way the appointments are allocated is ridiculous. The receptionist said “we can only do the certain thing on certain days” surely all appointments with the nurse are the same, it should just be about allocating enough time. The receptionist spoke to me like rubbish all the time looking down her nose at me! Disgraceful behaviour!! She didn’t even have the know how to be able to refer me to another clinic or surgery for treatment. Basically allowing me to go home and wait a month for an appointment during which time my ailment could most likely turn into a serious infection. It’s doctor surgeries like this that lead to A+E departments being full of people that could be easily treated an the GP surgery!!