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Albion Street Surgery
2019-09-05
Person
1
5
0
Written by a patient
Written by a patient 5th September 2019
2 years of having to run the gauntlet of incompetent reception staff and having a different doctor for virtually every appointment, lost test results, receptionists clumsily trying to interpret clinical medical test results, total and utter ignorance when it comes to replying to emails and phone calls eg when i sent an urgent prescription request explaining that i was in too much pain to travel to the surgery the doctor simply decided he wanted to see me and did not even bother to inform me of this and just left it to me to call and find out from the reception staff! i have been consistently misdiagnosed and sent for important test.the results of which were lost. I have now finally given up with the shambolic care from this nhs trust as a whole. I have now been forced to go private or run the risk of dying at the hands of this catastrophe of a surgery.