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Written by a patient
3rd September 2018


The greatest difficulty with this surgery is in getting an appointment. You either have to ring on the day that you intend to visit or you can make an appointment for a fortnight's time - but it is a fortnight exactly, so you would ring on Monday the 1st to make an appointment for Monday the 15th. The problem is that you can ring for more than an hour and get no answer - and then when you do get an answer, you are told that all of the appointments are gone. And then the receptionist simply suggests that you go through the whole thing again the next day. God help anyone with any kind of serious complaint because you'll be dead before they see you. Hopeless.

Recommend
Involvement
Cleanliness
Staff
Appointment