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Written by a patient
1st October 2014


It's almost impossible to get through to book an appointment. I normally have to call several times per day and for several days consecutively before anyone answers my call. Once (finally) someone answers my call, I’m normally faced with a two weeks waiting before I can see a doctor. Once (finally) I get to see a doctor, it’s normally someone like Dr Obaro who only half-listens to what I’m saying and then quickly gives me a completely wrong diagnosis, without making any inspection. I normally get dismissed in a matter of seconds. I then have to resolve the problem privately, which is very disappointing given the huge amount of taxes that I pay every year into the NHS.

Recommend
Involvement
Cleanliness
Staff
Appointment