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28th June 2023


This awful surgery just continues to get worse. Unable to get through on the phone, no online appointments available, and no e-consult availability unless you're able to jump on at 8am as they have a daily quota of how many online enquiries they'll accept. Yesterday it was reached before 9am. They either need more doctors or fewer patients as they are clearly unable to provide basic health care for the number of people that are registered with them. Dealing with Addington Road surgery is an incredibly frustrating and off-putting experience. Pray you never get ill.

Suggested improvements
Answer the phone Have some online appointments Increase the quota for e-consult Employ more doctors

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment