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Written by a patient
10th February 2020


Extremely rude receptionist saying in terrible English and a terrible attitude, that you cant book future appointments and can only call 'on the day' for an appointment of 'the same day'. That seems ridiculous... if I understood them correctly. They couldn't seem to formulate a sentence to convey the correct message and when I tried to clarify what they meant, this receptionist just kept talking over me. It seems this surgery has a knack for employing the worst receptionists around.

Recommend
Involvement
Cleanliness
Staff
Appointment