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Mr Vikram Desai
2018-10-13
Person
5
5
0
Written by a patient
Written by a patient 13th October 2018
I felt totally at ease as soon as I met Mr. Desai he was extremely knowledgable, friendly, with a lovely sense of humour, without being patronising, which meant I had complete confidence in what he told me. I also felt that what I wanted to know was important to him and he explained the entire procedure about my knee replacement in great detail, as well as suggesting suitable websites for me to refer to. During my stay in hospital I could not praise any of the care I received highly enough, and I was constantly aware that my care mattered, not only to the nursing staff but to Mr. Desai too. When I needed a blood transfusion he came and explained it to me, so I understood what was happening. He also visited me regularly to check on my progress, it was very reassuring to know how much he cared. Every step of the way he was totally brilliant, and if I had been the Queen I could not have asked for better care. I may need my other knee replacing, and if that is the case I would have no qualms at all about asking Mr. Desai to carry out my surgery.