Mr Trushar Patel 2022-08-13 Person 5 5 0

I first saw Mr Patel as an NHS referral from my optician. I didn’t have to wait long. Mr Patel talked through the process of cataract removal and explained my options in terms of lenses. I am relatively young in cataract terms and very active. It was important to me to be spectacle independent if possible. I’d had refractive laser surgery to correct my short sight in 2005 and the standard NHS lens was unlikely to remove the need for glasses completely. I therefore chose to go private and have lenses made specifically for me. It also meant I could have the surgery sooner which was a bonus but not a necessity. The pre op assessment was extremely thorough with multiple measurements and checks being undertaken to ensure my lenses were correct due to the earlier surgery The surgery itself was conducted on a Friday teatime and was quick and painless, the staff at the Woodlands were fantastic and I was in and out in no time. Mr Patel called me on the Saturday morning to check how I was doing, how amazing is that? He also asked if he could see me during the week to check my eye and the lens so he could get an early indication of its accuracy. By the time I saw him on the Thursday, my eye had started to become very dry, he was very surprised and concerned, he provided me with some lubricants and asked if I could come to see him again the following morning. I arrived the next day and he had put together some reading literature and additional medication. He had also arranged for a replacement of the drops I was using and explained that he suspected I was reacting to something in the standard drops. He talked me through how I needed to massage my eyes and how to use the additional medication to deal with the blepharitis that had developed. He arranged another check up too so he could check on the progress and asked me to contact him if things didn’t start to improve in a few days. The change in drops and process of massaging improved the condition. After several weeks, my eye had repaired well enough to schedule my other eye. This time I had the alternative drops from the start which meant that immediately following this surgery my vision was significantly improved and I no longer needed my glasses at all! Mr Patel has been amazing. He is genuinely caring, extremely personable and very conscientious. I’m not sure I would have received the same level of care and understanding from a different specialist and I know exactly where I will be referring anyone to who is in need of an ophthalmologist! Whilst I ended up paying for the right solution for me, the freedom I now have is priceless! Thank you so much Mr Patel, I can’t describe how incredible it is to be able to see properly again without the inconvenience of glasses. I truly am grateful