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Written by a NHS patient
25th July 2023


Might have got him on a bad day, very dismissive and not at all compassionate about the fact that I'm a 35 year old woman with bone on bone arthritis in my kneecaps and further arthritis throughout the rest of my knee joints. Was told very bluntly nothing can be done, and that the treatment I asked to be referred for probably wouldn't work. I appreciate the fact he was honest, I just thought the delivery was a little insensitive, and felt very rushed to get out the door, even though I had waited half an hour longer than my appointment time. I'm a carer, and I work full time, so my time also matters.

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Trust
Listening