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Mr Robert Lee 2020-11-16 Person 5 5 0

Mr Lee took time to listen to my numerous questions, explain in detail what the surgeries would involve. He fully explained How long and what expectations I could have for recovery as well as how long the procedures would take. I choose not to ask about the technical side of surgeries pre op which he respected . He was clear in stating the risks, not just of the actual surgeries but also of complications and recovery time and the effectiveness of the ops. I appreciated this and he did not pressure me to make a quick decision. But respected it was a life changing decision and therefore took time to make. The only area I feel he could have improved was to perhaps demonstrate empathy for my pre op situation, pain and mental health and that I had contemplated long and hard before even getting to the stage of being considered by him and RNOH for corrective surgeries.