Mr Rhys Thomas 2023-12-10 Person 1 5 0

After a rushed first appointment (infact all were rushed), received a date for surgery from the surgeon. At the end of the appoitnemnt, I still had many unanswered questions. The surgeon didn't tell me on next steps or what to expect too, and simply said the hospital would get back to me. One particular query which was crucial for me to talk to my insurer and get approvals, and was answered by the surgeon's secretary after 9 days. On the day of the surgery, the surgeon saw me before the surgery, and did not even come to see me in my room after discharge from the recovery area. I had no clue on how the surgey went, and was in immense pain, burning and had numbness in multiple areas. The nurse in the room did not know the whereabouts of the surgeon too, and said it should be assumed that the surgery went as expected, otherwise the surgeon would have informed everyone, had it gone wrong. I had to ask the surgeon via email again on post operative recovery guidance, and nothing was shared by the surgeon upfront. I informed the surgeon via email of immense pain, pulling, burning, numbness in multiple areas, and received a response after 6 days of surgery, to be seen personally only after immensely painful 12 days. During the entire consultation period, i felt total lack of empathy from the surgeon, and when asked on the reasons, I was casually told that the mesh could have got entangled with nerves underneath, and if things don't improve after pain management and with time, we will simply get another surgery done to free them up! Seven months have passed, and I am still struggling with pain and discomfort in the groin, inner thigh, join of thigh and groin, waist and testicle!