Share review of Mr Philip Heaton
I first met Mr Phil Heaton on the day of my knee replacement surgery at Grantham District Hospital.
Mr Heaton has a lovely manner, seen with all his patients on my ward, softly spoken, to the point, professional, & understanding.
I was apprehensive regarding my surgery, but knew it was needed, as my quality of life was now being effected.
On arrival to Ward 1 until I left 36 hours later, I felt truly valued as a patient, by all staff members.
8 weeks on, & after seeing Mr Heaton at Boston Fracture Clinic, I was shown a before & after xray of my knee, Mr Heaton explained I had been left far too long, with my knee in the condition it was in & was pleased with the outcome of my surgery.
I left the clinic feeling I had made good progress, & will continue for the foreseeable future with the Physiotherapy team.
NHS, I cannot praise you enough...
Thank you