Mr Mohamed Mabrouk 2019-12-13 Person 5 5 0

Mr Mohamed Mabrouk was very confident in his approach and gained my confidence from when I met him, which is a credit to him and his personality you can’t learn this. His communication skills were good, he spoke in a language that I could understand and also my wife who is a nurse understood, he broke things down to explain what was happening and even showed me what was happen by drawing a picture and what they needed to do, so I fully understood. When I went down for my operation he was there smiling and happy, and fully of confidence reassuring me. He listened to my concerns and I explained if needed to do anything different he had my consent and he ensured the the other consultant was also away of this. Following the operation he visited me daily and continued to explained the healing process and was reassuring which helped with my confidence to get out of bed and get better quicker. Also I was a smoker but following the first consultation. Mr Mabrouk advised me to give up explaining the reason it would be a good idea and how it would effect my blood cell, it made me think and I stopped smoking and continue to remain a non smoker. I want to thank Mr Mabrouk for everything and making me feel safe and looked after. Kind regards Julie Mansfield