Mr Mark Willett

He was just good Dr Mr mark willet I would recommend him too any one he made feel welcome and at ease he told me what my symptoms and my results was he was so lovely and nice too look at beardwood hospital were he works is lovely hospital it's lovely surroundings and so peaceful

One of the nicest consultant I have ever met. I was seen quickly, spoken to with empathy and had everything explained to me in easily understandable terminology. His bedside manner was impeccable I would recommend Mr Willets to anyone in need of gynaecological care. A true professional.

I attended the Blackburn based BMI hospital on the 11 Oct at 5.40pm to see the gynaecologist Mark Willet in relation to some extremely private, personal and embarrassing symptoms, this was my first visit to the hospital. I had seen my own NHS doctor about the same symptoms a week prior and was referred to an NHS gynaecologist but knowing the waiting times for the NHS and considering how mentally and emotionally charged I am about these symptoms, I was truly hoping to see someone sooner who could advise or reassure me or at the very least discuss some possible causes. Mr Willet appeared bemused and dismissive throughout the 20 minutes I was in the consultation room and towards the end was chuckling with the nurse about my symptoms and what other specialists in his field would make of my symptoms. Due to the nature of my symptoms I was already in a state of anxiety and knew even before I walked into the consultation room I would probably be told he had never heard of the condition I was worried about as it is rare but I decided maybe a physical examine might explain some of the symptoms if all else failed. I did not expect for him to smile and laugh throughout the consultation and dismiss any information I had and wanted to share on the subject. I had brought some text information about a rare disorder that I had heard about which matched my symptoms. I had the PDF document on my iPad which I had brought with me. I asked if I could show him or email him the PDF explaining it was not a lot of information. He basically rejected the suggestion but said that I could telephone in the morning and get the email of his secretary as he could not recall her email address there and then. (He did not attempt to find out that information there and then) so I knew instantly even if I went out of my way to get this email address the day after to email him the information, he had no intention of reading it. His rejection or lack of interest at my suggestion of sharing this information left me feeling rejected and "up against it" with Dr Willet immediately and I was left sat there unsure of how to proceed next. I went on to tell him my symptoms to which he stared at me eyebrows raised with a look of bewilderment. He then went to ask me what medications I was taking and suggested I lower my progesterone (Which I have already started doing) The only question he asked at this point was whether the referral letter had been posted from my doctors specifically whether it had been posted rather than just requested and what day that had happened. That was the only subject matter he appeared to have any genuine interest in, I am not sure why. I felt I was not being heard and certainly not listened to or taken seriously. I felt defeated and that it was all a waste of my time, money and anxiety attending this private consultation when he told me he cannot treat or comment on something he has never heard of before. So if he has not heard of it, it must not be real (?) He also told me he did not trust information from American doctors as they are all about money, which I agree with but again the information I wanted to share with him was showing everything he needed to know in terms of causes, diagnosing and treating the condition. Feeling I was running out of options and feeling more and more as if I was becoming a subject of ridicule, I explained I had already got an appointment with a gynaecologist in Manchester on the 1st Nov who had treat a lady who had the same symptoms. I felt I needed to justify my symptoms and anxiety as he was so point blank dismissive. When I mentioned the name of the gynaecologist he smiled and said he knew and spoke to him on a regular basis and would be happy to send him a letter for me. Then he looked over me towards the nurse standing behind me and chuckled: "Actually, I would be interested to know what he had to say on the subject!" like it was all some highly amusing joke to him. He made no offer to prescribe anything such as HRT and I had to literally ask him to examine me because the atmosphere in the office was one of "What now?" and long silences. His pelvic examination was by far the fastest I have ever had. The bed was very low, he did not use a spot light and it was over in less than 4 minutes and that includes the time it took him to take some swabs. I felt he had possibly "pigeon holed" me as someone suffering with high anxiety due to the fact I am on a low dose anti depressant and diazepam since I started with peri-menopause symptoms aged 40. He could have prescribed some type of numbing gel such as Topical Lidocaine 1-5% if only to make me feel I had some tools to take away with me until this issue was resolved or diagnosed. But he left me sat in the chair with awkward silences and no reassurances or discussion of possible causes. All he did provide me with is what he felt it was NOT caused by. He dismissed hormonal imbalances on the basis that if my symptoms were caused by a hormone imbalance there would have been lots of women over the years complaining of the same symptoms. I can assure you I rarely visit my doctor and I am not some hypochondriac constantly inventing rare or life threatening diseases to waste doctors time over. I have seen my local GP perhaps 5 times in 10 years. I feel all consultants should be aware of all disorders regardless of whether they have heard of them or not and not simply dismiss a patients symptoms or concerns just because they have not had any experience or knowledge of said symptoms. I left feeling my consultation even more depressed and isolated with the symptoms and afraid to approach anyone else incase I get another sense of disbelief of rejection.