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Written by a patient
21st December 2015


I could not fault the care given by Mr Rai in any way whatsoever . He was very caring , patient and listened .The following is a comment regarding the hospitals new practice which is out of his control .... It is very frustrating though that the hospitals new system of not having patient notes at the clinic appointment doesn't seem to work . His previous notes from 5 years ago were not on the computer but could have easily have been found in the old paper patient notes. This can obviously lead to a waste of time for both Dr & patient which could easily be avoided . I also consider this to be a dangerous practice & hope that the management can see that that some implemented changes are not always a step forward ..

Recommend
Trust
Listening