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Mr Balendra Kumar 2014-11-29 Person 5 5 0

Mr Kumar produced simplistic diagrams as he explained what was happening instead of bombarding us with complex medical jargon which we would not understand. Mr Kumar was thoroughly professional at all times but friendly and compassionate too. He appeared genuinely relieved and pleased for us when he advised that the lump removed from my mother 's thyroid was benign. I cannot recommend him highly enough. He is a credit to the West Suffolk Hospital.