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Mr Balasundaram Ramesh 2021-08-11 Person 5 5 0

I am more than delighted to have the opportunity to speak of a very special person on the internet. I first met Mr Ramesh 4-5 years ago when admitted to Glan Clywd for an operation on my right leg due to a broken femur in 3 places. Having a major fright of hospitals from a previous experience in Lancashire many years ago, "I was a nightmare patient". Mr Ramesh went out of his way to reassure me and answer my many questions, which helped to calm me down. After the operation I developed a severe bone infection and had to be transferred to Liverpool Royal Hospital for treatment and removal of infected tissue. During all this hospitalisation Mr Ramesh kept in constant touch with both myself and my daughter to check on my progress and keep my daughter informed. Three years ago I had to have knee replacement after my previous one dis-intergrated when I fell. Mr Ramesh, once again, came to my aid and ensured that I did not have another infection after the operation. This was only due to his extreme care and constant observation to ensure I came through OK, understanding my pervious problems. One could never find a more dedicated, professional and caring gentleman than Mr Ramesh. His swift action probably helped save my life when I was ill both times. I cannot thank him enough for all he has done for me. May he continue to use his exceptional skills for many years to come. He cannot be replaced!!! His standards of care are exemplary. Susan Bourne