Mr Balasundaram Ramesh 2021-11-17 Person 5 5 0

I felt listened to. I was very relieved not to have to wait hours for my surgery as I have dome in other departments. However, a patient came into Abergele Hospital at 7 am to the ward I was on. She had to witness patients being given drinks, breakfast and lunch. She was still waiting at 1 pm.Although she may not have been a patient of Mr Ramesh, this situation needs to be reassessed as a matter of urgency. Why should patients have to wait many hours for their surgery. With previous procedures with other departments, I became dehydrated prior to surgery which impeded my recovery. I found the staff in Abergele hospital remarkable. They were patient and attentive. Unfortunately, the food over the weekend I was in was of very poor quality. I feel, on the whole, the Orthopaedic Department at Abergele Hospital is well organised and run. The theatre lists should be looked at as a matter of urgency. That was my prime concern as soon as being given my date for surgery. Always going alphabetically is not the answer. I accept that some cases need to go to theatre as a priority but ther must be a better way of organising this. I am happy to discuss this matter further if it is helpful.