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Mr Araz Massraf 2014-01-08 Person 5 5 0

the ward was lovely and clean at Fitzwilliam hospital ,Mr Massraf was very professional he listened to me and told me everything that was going to happen I was very grateful to him as he took over my case at last minute as my consultant was injured , he has done a excellent job of my knee replacement and I was told it was a complicated case . the food was good the call bell took a little while to be answered and the reason I was ringing was for pain relief it took 45 minutes and it was very soon after my operation and I had severe pain I then had to wait while they got another nurse from the other end to check the controlled drug, as a RGN myself I feel that patients should never be left in pain I was very keen to go home so that I could then manage my own pain relief ,at one time I was in severe pain and told I could not have any more controlled drugs as you were only allowed this so may times after operation I feel that this is not acceptable if pain relief is not working as nurses we must source something else . I asked for ice to bring swelling down as I had a previous knee replacement and this worked wonderfully in pain relief when I first asked I was asked was I a private patient as I had my operation at the Fitzwilliam hospital elective as it was recommended to me really it was no better that the city hospital where I had my other knee done. I asked for very little help as I was younger 50 yrs. old and able to be self caring once my spinal block had worn off all I wanted was my analgesia to keep me pain free, I have now fully recovered and am taking nothing at all ,