Mr Amit Shah 2019-11-26 Person 4 5 0

From the moment I met Mr Shah I felt confident he would help to relieve my suffering due to arthritis in my left knee. Although I found him abrupt and sparing in his words. I suspect he was rushing to get on to the next patient. I was not insulted, as I understand the pressures he must be under. But he did explain everything I needed to know to me I arrived for my total knee replacement operation, I felt relaxed and confident, I had my own En Suite Room and I felt that I was in good hands. All the nurses and Anesthetists were professional and efficient, Every process was explained to me thoroughly. Following my surgery, I woke up and Mr Shah was with me, he actually phoned my wife there and then to tell her everything went well. This was a brilliant piece of patient care. Post Op I was cared for exceptionally well. I was returned to my room and every nurse, Physiotherapist and auxiliary, ensured my recovery started straight away. Their Positivism in my care definitely helped keep me mentally calm. If I have one issue, maybe I was allowed home too early as on Monday night at home in bed the pain breakout occurred and even the liquid morphine was not enough to stop the pain and it lasted only a couple of hours. However overall now that I am 6 weeks into recovery. I don`t have one bad thought about the whole process. I have seen Mr Shah since and he was impressed with my walking. as I have been exercising at home steadfastly.