Mr Alok Misra 2022-09-10 Person 5 5 0

I was referred to Mr Misra to discuss removing a benign dermoid cyst and I'm utterly thrilled with the service I received. From my initial consultation, I was immediately put at ease and I knew that I was in excellent hands, which was reinforced in each of our exchanges. Mr Misra clearly explained all of my possible options, as well as the potential upsides and risks with each procedure. This reassurance was all the more important when discussing treatments with possible long-lasting impact (I was reluctant to make my cyst more noticeable, as it is in a prominent area on my face). I also expressed concern that my skin tone would make any scars more visible, and Mr Misra was able to calm my apprehension by drawing on his plentiful experience across a diverse range of former patients. I was continually impressed by his ability to break down complex medical knowledge into simple concepts (often with inventive metaphors!), all while maintaining a sunny disposition. I ended up opting for my cyst to be drained via fine needle aspiration, as this was the least invasive option with no possibility of scarring. Even though I was aware that the likelihood of successful aspiration was slim, miraculously it worked! I really appreciated receiving an after-care call from Mr Misra, who was equally pleased with this surprising result, and to discuss any next steps. Mr Misra was hugely encouraging and attentive from start to finish, and praised me for my tenacity to follow through with the aspiration even though the outcome was uncertain. I really valued this candour, and I may not have chosen to have my cyst aspirated if it weren't for his professionalism and support. Many thanks also to Jane for her support and clear communication throughout the process. She organised all of my appointments swiftly and provided timely updates via text message, no matter what time of day. Mr Misra and Jane make a great team and I'm elated with my results. They both made me feel safe to ask any question, no matter how straightforward. They earn my highest recommendation.