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Miss Victoria Teoh 2020-06-08 Person 5 5 0

When I first saw Victoria, I was in state of nervous panic, all the worst case scenarios speeding through my mind. I wanted a mastectomy and I wanted it now. Victoria's manner was reassuring and thorough from the start. She explained everything in crystal clear terms and constantly ascertained that I understood exactly what the road ahead held, mapping out a realistic time scale. She was calm, gentle and knowledgeable in a way which inspired immediate and utter confidence. On the day of the operation, she came to see me beforehand and outlined what was going to happen, involving me and ensuring I was fully aware of everything at every stage. After the operation, she came back again to see me, telling me all had gone well. My surgery healed extraordinarily quickly (thanks to her expertise) and I was in relatively little discomfort. When I went for my post-operative appointment, she again outlined the future path (chemo) with clarity and sense. My initial nervous panic had become incalculable gratitude and I will forever remain so. I cannot recommend Victoria highly enough - she epitomises professional expertise.