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Written by a patient
25th January 2018


Dr Tross absolutely listened to my concerns and wishes to avoid a major operation if at all possible and she explained in great detail what she thought would have to be done. She drew for me where the problem was and I felt really reassured by her knowledge and the way she talked to me , she made sure I understood the proposed and neccessary procedure. She discussed my operation with some of her colleagues which reassured me further. She is friendly and warm and professional and even on the day of the operation, when she came to see me, I felt no rush at all but only confidence in her.

Recommend
Trust
Listening