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Written by a patient
10th January 2021


Natasha and her team carried out a procedure on myself yesterday and I can not praise her and the team enough. She was so empathetic and supportive and made me feel extremely relaxed with her wonderful bedside manner. Her and the team went above and beyond as they proceeded (despite being at the end of the shift and actually giving up their own time) with the operation, after a fire alarm had, quite rightly, aborted our first attempt. Natasha and the team understood that I was prepared mentally and physically for what they were about to do and the completion of the procedure made the world of difference to me. It also meant that I could then be discharged and get home that same day. I also witnessed her lovely caring supportive manner with another patient who was extremely distressed and needed reassurance about the treatment she had to go through for some awful facial wounds. Natasha was a lovely lady and is an absolute credit to the medical profession.

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