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Written by a NHS patient
2nd April 2022


I recently had to visit the 2week wait clinic as I have a lump/cyst. Initially I was seen by a colleague of Miss Ismail , Dr Sally El Tawab, who was very heavy handed caused another tear when examining me that was not present on arrival and did not listen to me when I said she was not examining the correct area for the lump. she called Miss Ismail who was lovely very gentle, but again was not able to find the lump. By this point I had given up explaining as I was so sore and uncomfortable due to the previous examination so I just accepted their findings and left. The lump is still there and was able to be felt by both my partner and GP prior to visiting. I did not leave feeling I had be heard.

Recommend
Trust
Listening