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Miss Kazal Omar
2022-05-06
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 6th May 2022
Whilst I was very impressed with the Day Surgery Unit at PRUH overall - every OTHER member of staff was amazing - I'm afraid to say that I found Miss Omar's attitude very poor indeed. I'm very happy for hospital to be "business like" (I work in an industry known to be challenging behaviour-wise, and am no "wallflower"), but Miss Omar was brusque, did not encourage questions at all, and was wholly dismissive during our short interaction. In the couple of minutes she spoke to me, she barked at me asking if wanted a coil fitted, like it was some simple decision to be made in a heartbeat (it had never been mentioned to me before), and when I said I'd need to think about it she huffed and said "well your GP can do it then!". I don't doubt that medically she does the right thing and may well be good at that, but her bedside manner leaves a LOT to be desired, and left me feeling upset, un-cared for and not listened to.