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Miss Fawzia Sanaullah 2019-06-26 Person 1 5 0

I had a very rare female problem and although I had tried all sorts of treatments via my GP over several years she eventually referred me to York hospital when I first encountered this woman. She sent me away with a completely useless "treatment" to try (and something I had already tried and failed at under the advise of my doctor. She didn't listen to me and sent me away to 'come back in 6 months if it doesn't work'. I'd didn't work. Unsurprisingly. And by this point my issue was effecting my life so much my depression had hit a new low. My kind GP could see my struggle and referred me again, as she believed surgery would be my solution. At York hospital I was seen by a kind young nurse who examined me and straight away mentioned surgery. She was music to my ears (having suffered best part of 6 years by this point) but said she'd have to get the head to check. Little did I know this woman was the head. I was back in the consultation room and she entered and said 'no surgery', I was confused and asked why? To no real reason being offered. I started crying. I felt my world coming down around me for what felt like the last chance I had. "No, I will not send a young woman for surgery" and "you're too young". This made me angry I was 24, old enough to have sexual relations with my long time partner but completely unable to due to my issue. I pointed this out to her and she refused to answer. By this point I was hysterically crying and panicked. My partner was also in tears seeing me in such a state. She then said "sort yourself out your making my other patients late, you need to calm down". I couldn't. And I wasn't going anywhere until I felt heard. She realised I wouldn't go and then said "fine I'll examine you myself". I asked my partner to come with me and she told him he couldn't which felt very strange! The examination itself was less than comfortable and the description I used after was 'heavy handed' which with my condition and tearing was incredibly painful! She pulled and pushed and said "no". It was also a very painful experience as having cried so much and struggling to keep calm breaths my stomach was tight and ladies know you need to be able to breathe and try to relax when being examined. I was in such a state. We went back into the consultation room and she just kept saying no. Told me to wash my face and leave so she could see other patients. I was furious, hysterically upset and felt like I was completely worthless. My partner and I were taken to an empty office type room and brought a cup of water to calm down for 30 minutes and she would see me again. We were left for best part of an hour before taken to her office where she sat back and told me no surgery, I was too young, she would not hurt a young woman. She just couldn't hear me. Hear my pain. My ongoing suffering. I was exhausted and gave in. We left the hospital having been told to come back in 6 months (again). No. I'd had enough. I was so utterly depressed I tried to reason with my own family the reasons I wanted to end my life. Yes it sounds extreme but a medical condition which effects your life and you've exhausted all avenues of help it felt like this was my only way 'out'. My family of course didn't see it quite the way I did and understandably so, however I was so depressed I was unable to go to work for some days. When I returned to work I broke down on the HR manager and told her everything. This is when she suggested going private for a consultation to get a second opinion. This was a route I'd never considered or had suggested. The money was clearly an issue but by this point with the help of my family I went for a private consultation with a specialist in Leeds (so as not to bump into this vile woman again). He examined me more than carefully and suggested surgery straight away. It was instant relief! I was dizzy and overwhelmed. He actually said to my mum "she needs surgery, I cannot believe she has suffered like this for 7 years". A few months later I had my surgery, stopped antidepressants completely. And a year on I'm healthy and rebuilding my confidence sexually. I only wish i was strong enough at the time to formally complain. I cannot stress enough how unbelievably rude, inconsiderate and total lack of care this woman has. She should not be allowed to work.