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Written by a patient
31st August 2018


I would like to say a few words about Dr Picthall and to say that just before she came to my surgery, I had made the decision to leave the practice and go to another one that had been recommended to me. I have been a patient for over 15 years at this surgery and have always been happy with the the care I have received, which for me being a cancer survivor is very important to me, but over the last few years the practice has been terrible. A different doctor nearly every time I went, some were temporary, some said they were permanent but they didn’t last and I never saw them again. I am 70 years old and have I suppose the usual health problems associated with my age and as I live alone I need to be sure I am receiving the best care possible and that was definitely not happening here. Then Dr Picthall arrived and she is wonderful, I can’t speak more highly of her, she is excellent, she listens to you, she explains what action she is going to take and why, she is efficient, kind, caring, punctual and the surgery it’s self has gone from a 4.5 on a good day to a 10. I am very happy to say that I am now staying with the practice and most importantly Dr Picthall.

Recommend
Trust
Listening